Last updated: October 6, 2026

1. Data Controller

The Data Controller responsible for your personal data is:

  • Entity: Logicoo – a project distributed by Collectif Backup
  • Address: 25 Rue du Clos, 75020 Paris, France
  • Registration / SIRET: 89941476700017
  • Contact: Privacy Requests form

2. Information We Collect

We collect personal information directly from you when you interact with our website, request support, make a donation, or download add-ons.

2.1. Information Provided via Support & Donation Forms

When you submit a request through our support form or make a donation, we may collect the following personal data:

  • First Name and Last Name
  • Email Address
  • Physical Address, City, Postal Code, State/Province, Country
  • Website URL
  • Support inquiry details and messages

2.2. Payment & Financial Data

Donations and transactions on our website are processed securely through third-party payment providers (PayPal and Stripe). We do not collect or store full credit card numbers, bank account numbers, or payment credentials on our servers. Financial data is handled directly by PayPal and Stripe in accordance with their respective privacy policies.

2.3. Automatically Collected Technical Data

When you visit our website, certain technical information is collected automatically through server logs and analytics tools, including:

  • IP address (anonymized where applicable)
  • Browser type and version
  • Operating system
  • Referring URL and pages visited
  • Date and time of visits

3. Purpose and Legal Basis for Data Processing

We process your personal data for the following specific purposes and legal bases under the GDPR:

  1. To Provide Support and Respond to Inquiries:
    Legal Basis: Performance of a contract or taking pre-contractual steps at your request (Art. 6(1)(b) GDPR).
  2. To Process Donations and Future Purchases:
    Legal Basis: Performance of a contract (Art. 6(1)(b) GDPR) and compliance with legal tax/accounting obligations (Art. 6(1)(c) GDPR).
  3. To Improve and Maintain Our Website & Services:
    Legal Basis: Legitimate interest (Art. 6(1)(f) GDPR) in analyzing website performance, improving user experience, and ensuring security.

4. Third-Party Services & Data Transfers

We use carefully selected third-party service providers to help run our website, host our data, and process transactions. These providers have access to personal data only as needed to perform their functions and are obligated not to disclose or use it for other purposes.

  • Web Hosting Provider (OVHcloud): Our website, databases, and server logs are hosted on secure servers provided by OVH SAS (2 rue Kellermann, 59100 Roubaix, France) located within the European Union. OVH processes server data strictly for infrastructure, hosting, and security purposes in compliance with GDPR.
  • Google Analytics: Used to analyze website traffic and usage patterns. Google processes data in accordance with its privacy standards. IP anonymization is enabled.
  • Google Fonts: Used to display custom fonts on our website smoothly.
  • PayPal & Stripe: Used for processing financial transactions and voluntary donations.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Support Inquiries: Retained for as long as necessary to resolve your request and maintain support history.
  • Financial & Transaction Data: Retained for the statutory period required by applicable accounting and legal obligations.
  • Analytics Data: Retained according to standard Google Analytics retention settings.

6. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data, subject to legal retention obligations.
  • Right to Restrict Processing: You can ask us to suspend the processing of your personal data in certain scenarios.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to our processing of your personal data based on legitimate interests.

To exercise any of these rights, please use our Privacy Requests form.

You also have the right to lodge a complaint with a supervisory authority, such as the Commission Nationale de l’Informatique et des Libertés (CNIL) in France (https://www.cnil.fr).

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page with an updated “Last updated” date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please reach out to us at:

Contact form: Privacy Requests
Address: Logicoo – Collectif Backup, 25 Rue du Clos, 75020 Paris, France